Indian family offloaded from British Airways flight ‘over crying 3-yr-old’
NEW DELHI: An Indian family has alleged that a leading European airline offloaded them from the flight because their three-year-old child was crying. While the child’s mother had managed to comfort the child when the plane was taxiing for take off, the allegedly intimidating behaviour of a cabin crew while asking the child to be seated scared the kid even more and then he started sobbing inconsolably.
The aircraft then returned to the terminal and the Indian family, along with a few other Indians seated behind them, were offloaded. This alleged racial behaviour took place on British Airways London-Berlin flight (BA 8495) of July 23 with a 1984 batch officer of Indian Engineering Services currently posted in the road transport ministry and his family.
The joint secretary-level officer has now complained to aviation minister Suresh Prabhu, alleging “humiliation and racial behaviour” by the airline. ABritish Airways spokesperson said: “We take such claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer.”
The officer’s letter to Prabhu says: “After security announcement for seat belt, my wife fastened the seat belt to my three-year-old baby... (Seated on a separate seat) my son felt uncomfortable and started crying. My wife managed to (comfort) him by taking him in her arms…. male crew member approached us and started shouting.. scolded my son to go to his seat...” “...My son got terrified and started crying (inconsolably). (An)other Indian family sitting behind us offered the child some biscuits to console him. My wife again put the boy on his designated seat and fastened the seat belt even though he kept on crying...,” the letter says.
The aircraft then started taxiing to the runway. “(The) same crew member came again and shouted at my son that ‘you bloody keep quiet otherwise you will be thrown out of the window’ and we would be offloaded. We were petrified,” it adds.
The plane then returned to the terminal. The officer says the crew member called in security personnel to the aircraft who took away their boarding cards and of those seated behind them. “My family and other Indian family, which had offered biscuits to my son, were offloaded….,” the complaint said.
The family then made its own arrangement to travel from London City airport to London. “…the crew member made racist remarks and used words like ‘bloody’ about Indians…. I request to have the matter investigated and take strictest possible action,” he concludes.
来源：三泰虎 http://www.santaihu.com/45780.html 译者：Jessica.Wu
Vikram Madan Vikram Madan-Hoboken, New Jersey-6 hours ago
well once i was travelling from dallas to new delhi and an indian family happened to sit behind me and her 2 kids kept on pushing my seat from behind even after staring at them and complaining to her mom both the kids kept on doing it. and for some reason indian kids cry a lot during flying and sometimes specially in emirate flight they keep running up and down the isle . teach them some manners for god sake
Speaking My Mind Speaking my Mind-Mumbai-7 hours ago
Ok.... now the airline''s version please.
Dilipva644 Dilipva -5 hours ago -Follow
I have stopped flying BA many years ago. Their ground staff and aircraft crew are dome of the worst in the industry. Why waste our hard earned money on a third rate carrier?
Rick P1320 Rick-5 hours ago -Follow
if a 3 year old child is crying, shouting would only make him cry more. i had same situation yesterday when I was flying with my son. luckily, the air hostess gave me a child restraint and allowed him to sit on my lap. this comforted him and my son became quiet. Quite clearly it is racist otherwise why would they kick off the family in the back seat who tried to calm their child?
Assassin Assassin-4 hours ago -Follow
I am an Indian living in Australia & I can tell that almost always Indians are at fault. Only an Indian would unbuckle the seatbelt while the plane is about to take-off. While landing, I have seen Indians getting up & taking out their luggage when the plane barely touches down on the runway & the seatbelt sign is obviously on.
No Reply1822 No Reply-NYC-5 hours ago -Follow
Next time indians should take air India when travelling... they are extremely courteous .. some people will understand the sarcasm.. lol
Rakish5288 Rakish-Silvassa-2 hours ago -Follow
How could a 1984 batch officer father a 3 yrs child in 2018!!
Vande Mataram60 Vande-5 hours ago -Follow
Lies. Have travelled BA often. This family wants to earn through compensation. Most probably the family would have yelled at the flight attendant. I know BA to be an excellent airline with a lot of patience even whilst dealing with sick and perverted Indian fliers
Al Capone5582 Al-Downtown Chicago-7 hours ago -Follow
Yeah Indians are super irritating. They just produce more and more kids and then can't manage them.
Sanjoy Das1876 Sanjoy-7 hours ago -Follow
i think they throw away all passengers who cant manage their babies, indians shud learn manners and teach their children manners if they dont want to be treated like savages, three yr is a grown up kid, i totally support what the airline did, because of these un civilised passengers its difficult to travel in any indian airline
VR Anthony55 Vr-5 hours ago -Follow
just avoid flying BA and France airways.. always try for middle East or Singapore transit
Raghavendran Thiruvengadathan3031 Raghavendran Thiruvengadathan-2 hours ago -Follow
Indians should realise that nothing will come out of their complaint.Rather Indians should realise racism of British and start boycotting British Airways.
Neo The One1502 Neo The One-San Antonio-7 hours ago -Follow
Thats it...stop British Airways from operating in India
Petha V Pethaperumaal V332 Petha-5 hours ago -Follow
it is better that this family avoids air travel till their son grows up a bit
Madhurjya Lahkar1020 Madhurjya-6 hours ago -Follow
Very unusual crew behaviour. usually they are quite empathetic.. should be investigated thoroughly.
Chinni MGK396 Chinni MGK-USA-6 hours ago -Follow
All passengers must have seat belts on before take off. 3 year old is too big to sit in a mom''s lap for security and cannot have baby seat belt.
The airline is correct to take them off the plane.
Natrajv5112 Natrajv-chennai-2 hours ago -Follow
The true colour of Westerners behind the coat suit